Guides for NZ cleaning businesses

Practical guides for New Zealand commercial cleaning businesses: qualify enquiries, plan site visits, prepare clear quotes and manage new contracts. Start with the stage you are working on, rather than treating every enquiry as ready to buy.

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Practical guide
Estimate a commercial cleaning job from the agreed scope, task hours and full costs, then present a clear price with workable assumptions and exclusions.
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Practical guide
Use the first call to check the cleaning need, service fit and decision process, then agree a sensible next step without rushing into a price.
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Practical guide
Compare shared and exclusive enquiries using contract acquisition cost, sales effort and job suitability, without assuming either model always wins.
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Practical guide
Confirm the documents, access, scope and people you need before a commercial site visit, so the walkthrough can resolve details rather than repeat basics.
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Practical guide
Follow up a commercial cleaning quote with a clear purpose, useful answers and an agreed check-in date, without repeated decision-chasing or automatic discounts.
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Practical guide
Use separate lead-cost and contract-acquisition formulas, include sales and administration time, and compare results with the contribution from won work.
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Practical guide
Build an office cleaning estimate from the actual workload and visit schedule, rather than relying on floor area or unsupported square-metre rates.
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Practical guide
Define routine cleaning responsibilities, confirm the centre’s protocols and identify specialist tasks before pricing or accepting medical-centre work.
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Practical guide
Assess warehouse and industrial opportunities by defining safe access, operational constraints and equipment requirements before committing to a price.

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